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Privacy Policy

How we handle your personal data

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Who we are

For the purposes of UK GDPR, the data controller for personal data collected through this website is S&K Group Holdings Ltd (Co. 16703925, Unit 1 Hems Crescent, Great Barr, Birmingham B43 5DG). ShopFront Installers is a trading division of S&K Glazing Limited (Co. 14088194, VAT GB 481 9808 49, registered at Unit 1, Hems Crescent, Great Barr, Birmingham, England, B43 5DG), a wholly-owned subsidiary of S&K Group Holdings Ltd.

What data we collect

When you submit an enquiry we collect your full name, phone number, email address, town/city or postcode, service type and any free-text project details. Enquiries are processed through Web3Forms, our form-handling provider, and delivered to our sales inbox. We may also collect anonymised server analytics (page views, referrer, approximate country-level location).

What we use it for

Your enquiry data is used solely to respond, schedule a site survey and provide a quote. We do not share your data with third parties for marketing and never sell your data.

How long we keep it

Active enquiries are retained for the duration of any resulting project plus 7 years (HMRC tax record retention). Closed enquiries that did not result in a project are deleted within 24 months unless you request earlier deletion.

Live chat (Tawk.to)

This site uses Tawk.to for live chat. Conversations may be stored on Tawk.to's servers per their privacy policy. We use chat data only to respond to your enquiry.

Cookies & analytics

This site uses minimal first-party cookies for session continuity and live chat. Analytics cookies are not loaded unless you accept via the cookie banner. We do not use third-party advertising cookies.

Your rights

Under UK GDPR you can access, correct, delete or object to processing of your data, and lodge a complaint with the ICO (ico.org.uk). To exercise any right, email enquiries@shopfrontinstallers.com.

Changes to this policy

This policy was last updated on 11 October 2026.

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